Refund Policy

Due to the nature of the product, the general rule is that Medzoona does not provide refunds for Courses sold. All sales of Courses from Medzoona are final.

Yet Medzoona makes refunds of the sold courses under the following conditions:

  • The refund request should be received within maximum a week of buying the course.
  • If the buyer did not watch the course videos
  • If the buyer had never bought this course before.
  • Refunds will be done only through the Original Mode of Payment

Refunds for students who choose to withdraw prior to the start date
A student may cancel his/her registration up to 4 days prior to the start date and be eligible for a full refund. Refunds will be processed within 7 days of the email confirmation.

Rescheduling or cancellation of courses:
In some instances, courses may be rescheduled or cancelled, usually due to low enrollment. Medzoona reserves the right to reschedule or cancel any online course within 5 days prior to the advertised course start date.

Refunds in the event of a rescheduled or canceled course
In the event of a course being rescheduled by Medzoona, the student will be notified by the Admissions Officer and be given the options of attending the next scheduled course or a full refund which will be provided to the student at the time that he/she is notified about the course rescheduling or cancellation.

If you have any questions on how to return your item to us, contact us (